Shipping & Returns


Shipping Domestic

If the item you requested is in stock, it will be shipped out within 3 business days of your order. Depending on the shipping carrier used and your shipping address, it may take 5-7 days for the carrier to deliver.

Shipping International

The customer is responsible for payment of any extra duties or taxes imposed by the destination country for delivery.


If you are unhappy with your purchase, you may exchange or ask for refund within 7 days of receiving your item. Return shipping must be paid by customer. Since items are beauty/personal care products, opened items are not eligible for return.

Please email us at for questions or concerns regarding your return.

It is required that you track all shipments and package the piece securely. Lena & Lina LLC is not responsible for return merchandise lost or damaged in transit.